BGE Energy Assistance Ambassadors in the Community

05-12-2026 8:00 AM - 12-16-2026 5:00 PM

BGE Energy Assistance Ambassadors in the Community

Customers can visit with BGE Energy Assistance Ambassadors at the following locations for personalized support regarding understanding bills, payment arrangements, budget billing, energy saving tips, and more. Drop-in assistance - no appointment necessary!

CAP CentersAll programs are scheduled from 9 a.m. to 12 p.m. unless otherwise noted.

  • May 12 – Baltimore City Northern, CAP Center, 5225 York Road
  • May 14 – Baltimore City Eastern, CAP Center, 1731 East Chase Street
  • May 19 – Baltimore City Northern, CAP Center, 5225 York Road

BGE at the Enoch Pratt LibraryAll programs are scheduled from 12 p.m. to 4 p.m. unless otherwise noted.

  • May 20 - Central Branch, 400 Cathedral Street
  • June 17 - Walbrook Branch, 3203 W. North Avenue
  • July 15 - Waverly Branch, 400 E. 33rd Street
  • August 19 - Brooklyn Branch, 300 E. Patapsco Avenue
  • September 16 - Central Branch, 400 Cathedral Street
  • October 21 - Walbrook Branch, 3203 W. North Avenue
  • November 18 - Waverly Branch, 400 E. 33rd Street
  • December 16 - Brooklyn Branch, 300 E. Patapsco Avenue

Virtual Assistance Sessions: BGE offers virtual assistance sessions where customers can sign up for one-on-one support through a new online engagement experience. Sign up for a session between 4 and 8 p.m. here!

  • May 5
  • May 12
  • May 19
  • June 9
  • August 11

Information about BGE’s assistance programs can be found at bge.com/heretohelp, and learn about additional services offered by the Enoch Pratt Library on their Social Impact Programs page.

Calendar: https://www.bge.com/safety-community/community/community-events-calendar